One recovered case pays for two years of GraceVo.

GraceVo is built with privacy and confidentiality at its core. All calls and data are encrypted in transit and at rest, and lead information is only delivered to the addresses your firm authorizes. During onboarding we review your compliance requirements and configure data handling to match them — including signing a BAA where required.

Grace never guesses and never gives legal advice. If a caller asks something outside her intake script, she professionally notes the question, assures the caller an attorney will follow up, and flags it prominently in your lead summary email so your team can address it on the first callback.

Yes — that's what the setup process is for. We start from a proven PI intake script, then tailor the greeting, qualifying questions, case types, and handoff instructions to your firm. You can request script changes anytime, and most updates go live within one business day.

Every call is recorded and transcribed, and every lead summary includes the full conversation details — so nothing Grace says is a black box. She's deliberately scoped to gather information, not give advice, which keeps the stakes low. If anything ever needs correcting, your team sees it in the summary within minutes, while the lead is still fresh.

Most firms are live within 3–5 business days. We customize your intake script, connect your phone number and web forms, run test calls with your team, and only go live when you've signed off. There's no hardware to install and no change to your existing phone number.